Chapter 2 · Accounts & connections
2.3Connection assistant and firm traffic light
What is it? The assistant recommends the right way to get your trades in and checks what your firm allows.
What you get
- Forbidden methods are not offered at all, unclear ones only with your confirmation
- Traffic light with source: allowed, unclear, not allowed
- File and screenshot import as a safe alternative
How it works
- Open “Connections” › “Connect account”.
- Choose your firm and answer “Windows PC?”.
- Read the traffic light: green with source, yellow = ask support first.
- Choose the recommended method and follow the steps.
Good to know
- The traffic light comes from our documented firm policies, not from guesses.
- With “unclear”, you are responsible for following your firm's rules.
FAQ
- Why don't I see server sync?
- It isn't offered if your firm prohibits third-party account access or the firm is unknown. If your firm is “unclear”, you see it as an alternative – usable only after an extra confirmation.
- What does yellow mean?
- Not officially confirmed – ask your prop firm's support first. Yellow methods are never recommended; you can still use them with an extra checkbox.
Related articles
Was this helpful?