Chapter 1 · Getting started
1.3Sign in, stay signed in, forgot password
What is it? How to sign in, stay signed in on your device and reset a forgotten password.
What you get
- Password managers and autofill are supported
- “Stay signed in” remembers your email on this device
- New password via an email link
How it works
- Enter email and password; the eye icon shows the password.
- Keep “Stay signed in” on if it's your own device (info via the i icon).
- Click “Sign in”.
- Forgot your password? Click the link above the password field and follow the email.
Good to know
- A hint appears below the password field when Caps Lock is on.
- After several failed attempts you have to wait briefly; the message shows how long.
- “Email or password is incorrect” deliberately doesn't reveal whether the email exists.
FAQ
- What does “Stay signed in” do?
- On: you stay signed in after closing the browser and your email is filled in. Off: you're signed out when the browser closes.
- The reset link has expired.
- Request a new one via “Forgot password”.
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